Your Aging Resource Center
  • 01-Oct-2019 to 31-Oct-2019 (EST)
  • Your Aging Resource Center
  • West Palm Beach, FL, USA
  • $60,000-$65,000
  • Salary
  • Full Time

Benefit Package includes: Agency provided employee health insurance, Life Insurance/AD&D, Long Term Disability Insurance; Vacation, Holiday and Sick Leave Programs, EAP, and 401k retirement plan.

General Description

 This position is responsible for maintaining the Agency's technology; the administration of all information systems; developing and maintaining the Agency's technology roadmap; and overseeing building/computer system security, and providing quality technical support to staff.


  • Installs and maintains computer hardware, software and firmware and troubleshoots and rectifies hardware and software issues.
  • Provides technical support and training to users and service providers in all areas of IT. Troubleshoot technical issues as needed.
  • Designs, implements and maintains network security and virus protection. Monitors use of all software used on the network to ensure compliance with licensing requirements.
  • Manages the network's phone system(s) including voice mail accounts, extension transfers, initial user training and handling of requests from staff for assistance.
  • Manages the network's 1) security and access control systems; 2) Email system(s) and 3) anti-virus products to safeguard digitalized information.
  • Responsible for maintaining an excellent working relationship with assigned vendors to support users and network equipment.
  • Writes, updates and maintains information system/data security policies and procedures and communicates any changes.
  • Creates/maintains reports and program scripts as needed to support program data base requirements.

 Minimum Education, Training and Experience

  • Bachelor's degree from an accredited four year college or University with Major in computer science, technology, or a related field
  • Proficient in Windows Server, Active Directory, Server Virtualization, (VM Ware or Hyper-V), and Group Policy
  • 5+ years of related experience in the IT field including the management of phone systems

 Preferred Training and Experience

 Microsoft Network Engineer Certification

  • Experience with Avaya IP Office Enterprise phone system
  • Network security
  • Understanding of relational databases

Additional Requirements

  • Ability to work under stressful situations
  • Ability to lift and carry computer related equipment not to exceed 30 pounds
  • Ability to bend and stoop in hard to access locations to hook up or trouble shoot computer equipment

Rate of Pay: The starting salary for this position is $60,000-$65,000 depending on experience and qualifications.

Benefit Package includes: Agency provided employee health insurance, Life Insurance/AD&D, Long-term Disability Insurance; Vacation, Holiday and Sick Leave Programs, EAP, 401k retirement plan.

 To apply for the above position:

Send your resume and cover letter to: Area Agency on Aging, 4400 N. Congress Avenue. WPB, FL 33407 attention Karen Roberts; email to; fax to 561-214-8678.

 Please note submittals without a cover letter specifying the position applied for, as well as candidates' applicable qualifications, will not be considered. Please be aware a fax cover sheet does not constitute a cover letter.



Your Aging Resource Center
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